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Have you had Cavity Wall Insulation installed at your home? If so, you may be eligible to claim if the insulation has been incorrectly installed and caused damage to your property.


What is Cavity Wall Insulation?

Cavity wall insulation involves filling the cavity between the interior and exterior wall of a building with a rock wool, glass fibre or polystyrene balls filling that immobilises the movement of air. The purpose of the CWI is to prevent heat loss and in turn this should lead to a reduction in the cost of heating your home.


What are the problems arising from Cavity Wall Insulation?

After Cavity Wall Insulation is installed, home owners are finding that after two or three winters, dampness and condensation begins to appear.  Some do not notice any physical symptoms immediately but they have not seen a reduction in their fuel bills as promised.


Typically, cavity wall insulation which has been installed incorrectly or installed to the wrong type of home causes water to seep into your walls, causing damp patches, which manifests as black mould inside your home. However, much more serious problems can transpire,

such as subsidence and other structural problems.


The signs of poor insulation are;

  • Dampness, mould and mildew growth

  • Wallpaper peeling from walls

  • Rotting wood work

  • Condensation on windows and other cold surfaces

  • Increased energy bills or no reduction in energy bills

  • Subsidence


If cavity wall insulation is causing problems, then you may be entitled to compensation from the installer for shoddy workmanship. The compensation will cover the costs of removal of the insulation, the repair works and for the inconvenience you have suffered. If the

company is no longer trading, then you may still be able to claim from their insurers.


Can I claim for Personal Injury resulting from Cavity Wall Insulation?

You can claim for personal injuries resulting from dampness and mould caused by incorrectly installed Cavity Wall Insulation. Common injuries sustained are;

  • Exasperation of asthma

  • Development of asthma in small children

  • Fungal infections

  • Sickness

  • Vomiting

  • Bronchitis and shortness of breath

  • Sinusitis


Inhaling or touching mould spores can cause an allergic reaction. Signs of an allergic reaction include sneezing, runny nose, red eyes and skin rash and it can also cause asthma attacks.


What is the Cavity Wall Insulation claims process?

  • We will initially assess your claim to see if you are eligible by discussing your issues.

  • We will obtain further information from you including photographs, details of the installer and any guarantee certificates you may have.

  • We will register your claim with the CIGA and the installer’s insurer.

  • We will arrange for an expert to inspect your property and produce a report and

  • estimate of the cost of repair works.

  • We will negotiate compensation and handle any personal injury claim you may have.


Are you ready to talk to a solicitor about Cavity Walls Insulation Claims? All the advice we offer you is free and kept confidential. Call Naughtons today on 0191 500 60 50 or complete a call me back form and an expert solicitor will get back in touch.

What can we help you with?

Cavity Walls Insulation Claims